Credit cards accepted(217) 892-0498

Space when you need it.

View Unit Rates Icon Arrow

Online Privacy and Refund Policies

Online Privacy Policy

We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order including, but not limited to, name, physical address, telephone number, facsimile number, email address, company name, title credit card number, expiration date, and storage unit number.

We collect your email address so that we can send you information about your transaction and its status. The credit card information that is collected is used strictly for billing purposes.

Sharing Your Personal Information

Northwest Ministorage does not sell or share information to unrelated third parties.

Refund Policy

All rent is due on the 1st day of the month. If your unit is occupied on or after the 1st day of the month, full rent is due for that month. If the unit is occupied after that day of the month no refunds will be given. The performance deposit is refundable upon OCCUPANT removing his property from the premises in a timely fashion at the expiration of the term hereof, leaving the premises in a neat and orderly, broom clean condition, and having met all other terms and conditions of the rental agreement including providing the OWNER with written thirty (30) day notice to vacate and removing OCCUPANT’S lock. OCCUPANT will be responsible for additional rent for as long as OCCUPANT’S lock in on the unit. The performance deposit will be returned by U.S. mail.